Strategic SAP ERP implementation modernizes operations, unifies 45+ departments, and empowers 500+ users for a leading state-owned energy enterprise.

TerraLink, a leader in enterprise digital transformation, has successfully partnered with Thi-Qar Oil Company (TOC), a key subsidiary of Iraq’s Ministry of Oil, to deploy a comprehensive SAP S/4HANA and cloud solution. This strategic initiative has replaced legacy systems with a unified, intelligent platform, enabling enterprise-wide operational excellence and setting a new benchmark for the oil and gas sector in Iraq.

Facing the challenges of fragmented processes and manual operations across its geographically distributed organization, TOC sought a partner to streamline its core business functions. The goal was to enhance transparency, automate workflows, and create a single source of truth to support strategic decision-making and sustainable growth.

On behalf of all of us at TerraLink, we extend our deepest gratitude to General Manager Saeed Zghair Shlaka for his exceptional leadership, unwavering support, and clear strategic vision throughout this transformative partnership with Thi-Qar Oil Company. His guidance was instrumental in steering this complex initiative, which has successfully unified over 45 departments onto a single SAP platform, empowering more than 500 users. His commitment to modernizing operations and fostering a culture of transparency provided the essential foundation for this digital core, enabling real-time decision-making and setting a new benchmark for operational excellence in Iraq's oil and gas sector. This achievement is a direct testament to Mr. Saeed Zghair Shlaka’s  foresight in championing a project that was about more than technology—it was about enabling TOC's sustainable future.

TerraLink’s solution delivered a future-proof digital core, integrating:

• SAP S/4HANA ERP for real-time finance, logistics, and HR management.
• Cloud Solutions & SAP CPI for seamless data integration and scalability.
• OpenText Archiving for automated, secure document management.
• A full support ecosystem including Single Sign-On (SSO), Solution Manager, and a dedicated change management program.

By adopting a phased and collaborative approach, TerraLink ensured a smooth transition that respected TOC’s unique operational model. The project focused not only on advanced technology configuration but also on profound user adoption, featuring tailored training and ongoing support for all proficiency levels.

The Business Impact:

• Achieved Operational Unity: Consolidated over 45 departments onto a single, integrated platform.
• Enhanced Efficiency: Automated previously manual processes in finance, logistics, and HR, establishing standardized, company-wide workflows.
• Improved Decision-Making: Enabled real-time data visibility and process consistency for management.
• Reduced Risk & Ensured Stability: A meticulous change management strategy ensured high user adoption and stable go-live, delivering the project on time and to specification.

Executive Perspectives:

“This project was about more than technology—it was about enabling TOC’s future. We combined deep SAP expertise with a robust change management program to ensure the solution was not only implemented but fully embraced. The result is a resilient digital foundation that minimizes risk and maximizes operational control for TOC,” said Ahmed Reda, Delivery Lead at TerraLink.

“Partnering with TerraLink has been pivotal in our digital journey. They delivered a unified platform that aligns our finance, HR, and logistics processes, providing the transparency and data integrity we need for strategic leadership. Their team’s commitment to understanding our specific needs and supporting our users was exceptional,” acknowledged Karam Dhafer, IT Head at Thi-Qar Oil Company.

This transformation positions Thi-Qar Oil Company for enhanced agility, control, and competitiveness, proving that even in complex, legacy-rich environments, strategic digital investment yields substantial returns.

About TerraLink:

TerraLink empowers organizations to thrive in the digital economy by delivering strategic IT implementation, cloud, and support services. We specialize in transforming business operations through partners like SAP, ensuring our clients achieve resilience, efficiency, and growth.

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