Extended Enterprise Content Management

Enterprise content management presents numerous challenges, including the unnecessary duplication of content when multiple repositories are used across a business. Unless each of those duplicates is updated simultaneously, this can lead to a lack of trust in company data if the most recent version of a file is not available to all stakeholders. Running separate content silos can also lead to documents and files being managed under different governance practices and security policies, which can lead to extra compliance issues.

Some firms also find employees have to switch between different applications to complete a single workflow, which can cause unnecessary delays and frustration. If your business uses different applications to manage its content, the resulting different user experiences can also lead to additional training costs.

TerraLink’s extended enterprise content management system provides comprehensive ECM services, tying processes and information together in business workspaces and deeply connecting data, relations, and roles. It can be accessed across all devices – including smartphones, through the SAP Mobile Platform.

Users benefit from a single point of access to all content, reducing search time, missed documents and errors while simultaneously enabling the provision of the right document exactly when it’s needed.

Users benefit from a single point of access to all content, reducing search time, missed documents and errors while simultaneously enabling the provision of the right document exactly when it’s needed.

• Document duplication can be reduced by a factor of 20.
• Enhanced search capabilities deliver increased productivity, with documents found up to three times quicker.

TerraLink’s extended enterprise content management system is an enterprise-wide solution that allows all team members to quickly use and manage all business content relating to suppliers, products, customers, employees, assets, and ongoing or future projects.

With an extended ECM account, business workspaces can be opened and accessed through Salesforce^®, Microsoft Outlook^®, and Office 365^® among others. This unified, 360° access to structured and unstructured information via web, smartphone and tablet platforms can significantly improve organizational productivity.

TerraLink’s extended ECM can also:

• Enhance collaboration through workspaces, forums, workflows, tasks, follow-ups and secure extranet environments, enabling all stakeholders – both inside and outside the organization – to work together seamlessly.
• Provide greater consistency, transparency and control by enabling users to search and navigate content structures based on the business logic defined in your SAP^®, MS Office 365^® or Salesforce^® system.
• Reduce legal risk by more effectively managing corporate records, controlling wh ere your content is and who has access to it from creation through to archival and destruction.
• Reduce storage costs through the digitization of paper files, scanning documents directly into your SAP system and eliminating the need for physical storage space.