February 20, 2022

Q & A about Content Management. Part 3

AI, ML, RPA, BPM, SharePoint, SAP are areas that are sure to raise a lot of questions. There is a vast of information available about these products and technologies. However, to make an informed decision about the project, sometimes there are not enough specific answers that are suitable for the client’s situation.

Our experts are here to answer your questions. So here are a selected few:

You can also send us your own questions, and we plan to answer them in the next issue. Our experts are eager to assist and guide you in ECM upgrades / migrations / integrations, specific areas like capital projects management, contract management, and intelligent process, automations, SAP S4/HANA archiving and SAP HANA migration.

Question

How do I achieve governance around my SharePoint sites?

Answer

Firstly, you need a governance strategy for the SP sites – including policies and procedures, site templates, retention, etc. From there, the key is the integration of the SP sites with your ECM system to enforce the governance.

Question

I want to integrate SharePoint sites with our ECM system. Is this possible?

Answer

Many companies use SP for collaboration and their main user experience. This works well, but the strategy of integrating SP with the ECM system provides a reduction in the costs associated with the SP and O365 environments.

Question

I hear a lot about business automation, but what is it exactly and is it worth the investment?

Answer

We all hear about AI, ML, RPA and BPM. It is true that, by using these technologies, complex business processes can now be automated and infused with intelligence. We have seen and delivered solutions where the efficiencies, gains and insights enabled by these technologies prove to be well worth the investment.

Question

As part of our SAP S/4HANA migration, should we archive years of data and documents?

Answer

In most cases, the answer is yes. Archiving the older data and documents reduces storage costs (which can become substantial with S/4HANA) while also reducing the risk of system performance issues.