Robotic Process Automation (RPA)

Reduced overheads, increased efficiency, strengthened compliance, lowered costs and better integration between corporate systems: these are the key benefits of the world-class robotic process automation (RPA) systems delivered by TerraLink’s globally experienced team of experts.

With more than 25 years’ experience in document and content management, and hundreds of completed projects serving more than 200,000 users, TerraLink is adept at optimizing business processes around the world. RPA plays an increasingly central role in our capabilities.

Working with recognized RPA platforms from SAP^®, Kofax^®, UiPath^® and Automation Anywhere^®, our guarantees of efficiency, scalability and innovation have attracted attention across a range of industries ideally suited to RPA solutions, including:

• Financial services, banking and insurance
• Energy
• Logistics and transportation
• Utilities
• Public sector
• Professional services
• FMCG
• Retail
• Automotive production
• Healthcare

Experiences and competencies

By harnessing our knowledge of how to optimize and automate the full range of tedious and manual corporate operations, TerraLink uses RPA to transform business operations in accounting, finance, HR, procurement, audit, customer support and many more.

So, if you need effective and non-invasive integration between corporate systems that introduces low-coded processing into BPM or workflow systems, we can help. By targeting RPA in areas where employees traditionally provide significant manual operations, you can populate, search, collect, organize and re-enter data in your corporate systems at unprecedented speed and quality.

Furthermore, by eliminating endless copy-pasting and enormous Excel spreadsheet circulation, RPA plays a key role in your digital transformation. It can also deliver significant savings due to a reduced need to rely on external professional services and outsourcing teams.

Areas that have enjoyed proven RPA success include:

• Customer on/off boarding
• Client and employee request processing
• Employee movements, repositioning and other HR procedures
• Invoice processing
• Data collection and reporting
• Orchestration of digitalization processes
• Reporting to government bodies
• Checking for open invitations-to-tender and RFPs

Understanding our process

TerraLink uses a three-step methodology to ensure the best possible results from RPA installations in the quickest possible time.

1. Evaluate
   During our early work, we will seek to understand your optimal RPA implementation. Typical steps include training seminars, evaluating and analyzing areas where there is a potential ‘quick hit’ RPA benefit, putting process robotics in a test situation and creating a business case for the project.
2. Plan
   After defining the full range of RPA opportunities across your business, we transfer our RPA processes currently in test mode into full production. We develop a target operating model and RPA center of expertise, an RPA rollout roadmap, and a change management strategy.
3. Deploy
   The full rollout of your RPA solution includes implementing the target operating model, establishing an examination center, implementing key processes, and tracking the results, benefits and ROI of your RPA system.

Our RPA solutions can be run with either cloud or on-premise systems, or integrated with an external system that has no other way of linking with your corporate information infrastructure.

Using RPA, your organization can harness and process far larger data quantities than traditional methods, opening up new possibilities to drive greater business success through machine learning and artificial intelligence (AI) technologies.