The definition of сontrol – to have power or directing influence over. It took a pandemic and social injustices to make us realize how much we don’t control. Conversely, realizing what we do control has empowered individuals, teams, managers and whole organizations to change, re-think, and evolve in how they work, voice their opinions, and conduct their business activities.
This edition of Content Matters focuses on four areas where progressive enterprises and individuals are seizing control (or should I say ‘re-seizing’ control!):
Using expert services to optimize content management systems to best support critical business operations with TerraCare
Achieving real business value through digital transformations with intelligent and autonomous workflows
Streamlining operations, improving decision-making, and empowering workers with effective management of corporate content
I think you’ll find inspiration and ideas in these articles. They show you where you can exercise control in the face of business uncertainties, disruptions and distractions.
Stay safe and well. Protect the vulnerable.
Brian Lee
Vice President ECM, North America
TerraLink
Due to the complex business environment companies face today, IT departments and the user community have neither the training nor the resources to perform day-to-day service requests and maintenance for their ECM systems. These are strategic, line-of-business systems that need expert services to optimize the system availability to the business.
In response to the ever-increasing needs of our customers, TerraLink has expanded the TerraCare expert services and full-service managed services offerings beyond on-premises, to include the cloud, or a hybrid of the two.
TerraLink Managed Services provide a strategic method for improving operations and cutting expenses related to your enterprise content management systems. Learn about the many benefits of TerraCare and the tiered offerings.
In the age of this virus crisis, just completing the simplest tasks has taken on new meaning. Uncertainty and business disruptions further challenged with key processors working remotely, have contributed to the increased number and frequency of AP email and phone inquiries. These increases are compounding an undesirable inefficiencies trend for both AP processors and supply vendors.
But what if the AP inquiries can be completed without the emails, phone calls, hold times, and required direct human intervention? What if supply vendors could easily get immediate answers to their repetitive and time-consuming questions or make common updates to their customer managed vendor master information? What if AP could provide quick broadcasts on deadlines and policy changes?
TerraLink’s AI enhanced Capture to Process solutions enable intelligent workflows to drive productivity.
Within two years, an organization's data and information intake is expected to QUADRUPLE! That's a 300% increase with 60% of the expected information being unstructured and semi-structured documents.
How can organizations rise to this challenge? How can the influx of information be controlled? A new eBook published by AIIM, “IIM Best Practices - Incorporating Intelligent Capture in Your Digital Transformation Strategy” , highlights the four best practices to adopt through creating an intelligent capture strategy that is constantly evolving and focused on artificial intelligence (AI) and machine learning (ML).
Going forward, the process of "capturing and categorizing" incoming information is CRITICAL to digital transformation effectiveness.
TerraLink agrees with AIIM. Intelligent capture is essential for organizations seeking to...
• Automate captured information (with AI/ML)
• Eliminate human errors
• Control data completeness
• Reduce execution time
• Optimize investments (RPA/workflow)
Effective content management and information access is vital for businesses looking to streamline operations and empower workers. The content management system has to facilitate business operations with key functionalities such as indexing, faceted search, intelligent workflows, compliance and archiving.
When it comes to implementing the enterprise content management solution, there are many options to consider. Should the system be local and self-managed or is the cloud the answer? What functionalities will be important to the users? How can you help users realize how much easier the ECM tool will make their day-to-day activities?
Read this 5-step ECM implementation checklist to make sure you’ve tackled all your major decisions before you embark on this exciting business transformation process.
TerraLink has implemented hundreds of content management solutions for industries just like yours. Talk to the TerraLink experts today.
